Returns & Exchanges at SpecialKids
We want your little ones to love their new outfits, but if a fit isn't right, we offer a 30-day hassle-free return policy for all unworn items with tags attached. Our goal is to ensure your shopping experience is as comfortable as our clothing.
Return Process
- 1.Initiate Your Request
Log in to your SpecialKids account, navigate to your order history, and select the items you wish to return to receive a unique Return Authorization number.
- 2.Pack the Garments
Carefully place the unwashed, unworn items back in their original packaging, ensuring all designer tags and labels remain intact.
- 3.Ship It Back
Affix the pre-paid shipping label provided in your email to the outside of the package and drop it off at any authorized courier location.
- 4.Receive Your Refund
Once our team inspects the returned items, we will process your refund back to your original payment method within 5 to 7 business days.
